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Foundations of Hospitality Food & Beverage Service

This comprehensive course equips aspiring hospitality professionals with the essential skills to deliver exceptional food and beverage service. Learn ... Show more
Instructor
Lord Sealand
41 Students enrolled
  • Description
  • Curriculum
  • FAQ

“Hospitality is not simply about serving food and drinks; it’s about creating unforgettable moments for guests. In this course, you’ll master the techniques that transform ordinary meals into extraordinary experiences. You’ll learn how to anticipate guest needs, navigate dietary restrictions with finesse, and craft the perfect wine pairings. We’ll also delve into the growing importance of sustainability in the industry, empowering you to make a positive impact while delivering exceptional service.”

10 Key Skills and Knowledge Areas You’ll Gain:

  1. Table Setting Etiquette: Master formal, casual, and themed table settings for any occasion.
  2. Menu Mastery: Understand menu types, structures, and descriptions, and confidently make recommendations.
  3. Order Taking: Learn techniques for accurate and efficient order taking, including handling special requests.
  4. Food Allergies and Dietary Restrictions: Navigate dietary needs with sensitivity and ensure guest safety.
  5. Wine Knowledge: Identify major wine varietals, regions, and understand pairing principles.
  6. Beer and Spirits: Explore different styles of beer and spirits, their service, and ideal food pairings.
  7. Responsible Alcohol Service: Learn legal requirements and ethical practices to promote guest safety.
  8. Mocktail Creation: Craft delicious and sophisticated non-alcoholic beverages.
  9. Handling Challenges: Develop strategies for diffusing difficult situations and resolving guest complaints.
  10. Sustainability: Understand the importance of sustainability in hospitality and learn to implement eco-friendly practices.

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Module 1: Foundations of Food & Beverage Service
Module 2: Menu Mastery & Order Taking
Module 3: Beverage Service Excellence
Module 4: Handling Challenges and Complaints
Module 5: Sustainability and Guest Education
What kind of support does the academy offer during and after the course?
Access to instructors for questions and guidance
Mentorship or networking opportunities
Ongoing resources (templates, industry updates)
Potential job placement assistance
How will this course prepare me for real-world bar and hospitality scenarios?
Hands-on activities or simulations
Case studies analyzing successful businesses
Focus on problem-solving & critical thinking
Does the course offer flexibility for students with busy schedules?
Self-paced modules or recorded lectures
Option for part-time enrollment
Evening/weekend sessions if applicable
Are there opportunities to earn certifications through this course?
Specific certifications included or prepared for
If additional fees are required for the certifications themselves
How does the course curriculum stay up-to-date with the latest hospitality industry trends?
Instructors with real-world industry experience
Regular updates to course materials
Guest lectures or spotlights on emerging trends
Are there opportunities for networking with other students or industry professionals?
Online forums or discussion groups for the course
Alumni events or mentorship programs
Partnerships with local bars/restaurants for networking
What resources are available to help me prepare for a career in hospitality after completing the course?
Resume and interview workshops
Job search assistance
Introductions to potential employers in your network
Does the academy offer any continuing education or specialization courses for graduates?
Advanced mixology or specific spirit certifications
Hospitality marketing or leadership development courses
How can I get in touch with the academy staff if I have questions or need support during the course?
Dedicated support email or phone line
Office hours or scheduled appointments with instructors
Response time expectations (e.g., within 24 hours)