Strategy

Behind the glossy facade of Airbnb’s ‘home-sharing’ utopia lies a harsh reality: skyrocketing rents, displaced residents, hollowed-out neighborhoods, and a widening gap….

From lavish buffets to gourmet kitchens, the hospitality industry generates a surprising amount of food waste. Join us as we uncover this unseen problem…

Ever wondered what TripAdvisor looks like from the other side of the screen? This in-depth article, written by a seasoned hospitality professional,

Data-driven approach to optimizing revenue has quietly revolutionized the way hotels operate, turning the art of hospitality into a science of profit maximization.

Explore how conversational AI and AI chatbots are transforming guest services in the hospitality industry. Discover the benefits and best practices of implementing AI communication technology to enhance guest experiences, with insights on leading chatbot platforms

Explore the intricate role of AI in enhancing guest feedback management in the hospitality industry. Learn how technology aids in deciphering and responding to reviews, with insights from a detailed case study and an analysis of the pros and cons.

Dive into the resurgence of historic hotels, blending centuries-old charm with modern luxuries. Discover why authenticity and cultural immersion are driving travelers towards these timeless gems.

The labor shortage in the hospitality industry has reached a critical point, with companies grappling with the retention of qualified staff and the recruitment of new talent. This shortage impacts the level of service, revenue, and overall business growth.