Foundation: Entry-Level Positions
- Front Desk Receptionist:
- Job Description: Greets guests, manages check-ins and check-outs, answers questions.
- Salary Expectations: $300 – $600 USD/month
- Relevant Courses: Customer Service Fundamentals, Basic Hotel Operations
- Guest Services Agent/Concierge:
- Job Description: Assists guests with requests, provides local recommendations, resolves issues.
- Salary Expectations: $350 – $700 USD/month
- Relevant Courses: Communication Skills, Local Area Knowledge, Problem-Solving
- Bellhop/Porter:
- Job Description: Handles luggage, provides directions, assists with guest needs.
- Salary Expectations: $250 – $500 USD/month (often with additional tips)
- Relevant Courses: Physical Fitness, Courtesy and Etiquette
- Housekeeper/Room Attendant:
- Job Description: Cleans and maintains guest rooms and public areas.
- Salary Expectations: $250 – $500 USD/month
- Relevant Courses: Cleaning Techniques, Attention to Detail
- Restaurant Server/Waiter/Waitress:
- Job Description: Takes orders, serves food and beverages, provides excellent service.
- Salary Expectations: $300 – $600 USD/month (often with additional tips)
- Relevant Courses: Food and Beverage Service, Customer Service