Highly accomplished hospitality professional with 45+ years of global experience in hotel management, project development, and training. Proven ability to lead multi-faceted operations, drive business growth, and deliver exceptional guest experiences. Extensive background in AI applications for the tourism industry, content creation, and chatbot development.

Core Competencies

• Hotel Management: Extensive experience in pre-opening, opening, and operational management of hotels across diverse markets.
• Project Management: Led successful hotel development projects from concept to completion, showcasing strong leadership and organizational skills.
• Training and Development: Designed and delivered training programs to enhance staff performance and customer satisfaction.
• Sales and Marketing: Developed and implemented effective strategies to increase revenue and market share.
• AI Expertise: Specialized in AI applications for tourism, including content generation, chatbot development, and workflow optimization.
• Web Development: Designed and developed websites for hotel businesses, leveraging digital channels for enhanced visibility.

Professional Experience

• Consultant:
  • Specialized in AI developments for the tourism industry.
  • Led successful hotel projects internationally.
  • Developed websites for hotel businesses.
• Executive Management:
  • Managed contracts for multiple hotels.
  • Coordinated international marketing efforts.
  • Oversaw pre-opening of hotels in the Caribbean.
  • Represented a Caribbean tourism board internationally.
  • Planned and developed all-inclusive hotels.
• Project Management:
  • Managed pre-opening and opening operations of hotel and restaurant complexes internationally.
  • Conducted staff training.
• General Management:
  • Managed a five-star property.
  • Oversaw sales, marketing, and F&B operations.
• Food & Beverage Management:
  • Managed F&B operations across multiple outlets.
  • Led training and development initiatives.
  • Executed new projects and pre-openings of hotels.
• Catering Management:
  • Established and managed a large-scale catering operation.

Education and Training

• International hotel chains
• Hospitality schools in Europe